Refund policy

Sound of Flowers Return Policy

We want you to be completely happy with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of delivery.

Eligibility for Return:

  • Item must be unused, unworn, and in its original packaging.
  • Proof of purchase is required.
  • Customized or final sale items are non-returnable.

How to Return:

  • Contact us at soundoflowers@outlook.com with your order number and reason for return.
  • We will provide you with the return shipping address.
  • Once we receive and inspect the item, we will issue a refund to your original payment method with 5-7 business days.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Exchanges

  • The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.